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# How to Change a Bill from Paid to Unpaid in COUNT

If you’ve assigned the wrong transaction to a bill or need to reverse a payment, COUNT allows you to easily unpay bills by unassigning their transactions. This updates the bill’s status back to **Unpaid** or **Partially Paid**, depending on what’s left.

## Steps to Unpay a Bill

**1. Go to Bills to Pay**
From the left sidebar, click **Money Out**, then select **Bills to Pay**. This will show a list of all your bills.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/capturejpg_166w0ib.jpg)
**2. Select the Bill**
Click on the bill you want to unpay or adjust.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/screenshot-2025-09-10-at-80423_ku2zlg.png =848xauto)
**3. Open Bill Transactions**
On the **Bill Overview** page, click the **three-dot menu (⋮)** in the top-right corner, then select **View Assigned Transactions**.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/captura-de-pantalla-2026-09-03_1ukxniq.png =1000x800)
**4. Review Assigned Transactions**
A pop-up will appear showing all the transactions currently linked to that bill.

**5. Unassign Transactions**
Choose one or multiple transactions to unassign.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/captura-de-pantalla-2026-09-03_9a3zs5.png =600x501)

Once unassigned:
* If all transactions are removed, the bill will return to **Unpaid** status.
* If only some are removed, the bill will show as **Partially Paid**.

| Pro Tip: Unassigning transactions doesn’t delete them from COUNT — it simply detaches them from the bill. You can reassign or match those transactions again later if needed.