> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.getcount.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Match a Bank Transaction to a Payroll (Pay Period) in COUNT

If a payroll withdrawal appears in your bank transactions, you can match it to a processed pay period directly from the transaction. This allows COUNT to clear the related **Payroll Clearing** account balance.

### Before You Start
Make sure:
* The payroll has already been processed in COUNT.
* The corresponding payroll withdrawal appears in your bank transactions.
* You know the pay period and pay date associated with the withdrawal.

### Match a Payroll Withdrawal
1. Go to **Banking** and choose **Transactions**.
2. Find the payroll withdrawal you want to match. In that transaction’s row, click the **Category** dropdown, then select **Match this transaction** to open the matching pop-up.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/capturejpg_1qpyk92.jpg)


1. In the **Reconcile Transaction** window, select **Payroll**.
2. COUNT will display processed pay periods that can be matched to the transaction.
3. Review the available pay periods and select the **Pay Period** that corresponds to the bank withdrawal.
4. Click **Match Pay Period**.
Once matched, COUNT will link the bank withdrawal to the selected payroll and clear the related Payroll Clearing account balance.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/untitled-design-33_1hy2zf8.png =683x554)
---

### What if the Payroll Clearing Account Doesn't Appear in the Category Dropdown?
You don't need to manually select the Payroll Clearing account from the category dropdown.
Instead, select **Payroll** when reconciling the bank transaction and match it to the applicable processed pay period. COUNT will handle the Payroll Clearing account as part of the payroll matching process.
---

### Troubleshooting

|| I don't see the pay period I need
Make sure the payroll has already been processed and that you're looking at the correct bank transaction.

|| The withdrawal amount doesn't match the payroll
Verify that you selected the correct pay period and that the bank withdrawal corresponds to that payroll. If the amounts still don't match, contact COUNT Support before categorizing the transaction manually.

|| The Payroll Clearing account is active but isn't available as a category
This is expected for payroll transactions that should be matched to a processed payroll. Use the Payroll option in the Reconcile Transaction window instead of manually categorizing the transaction.

### Related
For general information about reconciling transactions, see [Reconcile Your Books in COUNT](https://support.getcount.com/en/article/reconcile-your-books-in-count-1rsp5aa/).