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# How to Recognize & Categorize Transfers in COUNT

Not all money movements in your accounts are income or expenses. Some are just transfers between your own accounts—like moving funds from checking to savings or making a credit card payment from your main bank account. These should be categorized as **transfer transactions** in COUNT.

# What Counts as a Transfer?

A **transfer transaction** is when money moves between two accounts you own—such as:
* Transferring funds between bank accounts
* Moving money between a business account and a credit card
* Paying off a credit card bill from your checking account

Even though they involve money flow, these aren't business income or expenses and shouldn’t be categorized that way.
To manually record a transfer, follow the steps in this article:
👉 [Creating a Transfer Transaction](https://support.getcount.com/en/article/creating-a-transfer-transaction-16zmprv/)

# How COUNT Helps You Recognize Transfers Automatically
COUNT is smart enough to recognize potential transfer transactions between your connected accounts. Here’s how it guides you through confirming them:

### 1. Blue Banner Notification for Matching Transactions
* When COUNT identifies transactions on two accounts that look like a transfer, a blue banner appears at the top of your Transactions page:
![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/screenshot-2025-06-26-at-73518_6eex8g.png)
* Click **View** to open the **Suggestions** page.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/screenshot-2025-06-26-at-73709_wfdzjj.png)
* Here, you’ll see pairs of transactions COUNT suspects are part of a transfer.
* For each suggestion, you can:
    * **Confirm Match** — Link the transactions and categorize as a transfer.
    * **Skip** — Keep the transaction as-is if it’s not a transfer.

### 2. Blue Icon on the Transaction Table
* On the **Transactions** page, if COUNT identifies a potential transfer, you’ll see a **blue icon** in the **Category** column.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/screenshot-2025-06-26-at-74116_xuucch.png)
* Click the **Category** field for that transaction.
* In the pop-up, go to the **Account Transfer** tab to see COUNT’s suggestion.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/screenshot-2025-06-26-at-74426_1yoz9bs.png =625xauto)
* If you agree, check the suggested match and click **Confirm Match**.
This links both sides of the transfer together and categorizes them correctly.

| Pro-tip: Paying a credit card from your bank account? That’s a transfer—not an expense. Make sure it’s categorized as such so your liabilities and cash flow stay accurate.



### Why Categorizing Transfers Matters

It's crucial to record transfers accurately—here’s why:
* **Prevents double-counting**: If transfers are labeled as income or expense, your reports will be misleading.
* **Ensures correct reconciliation**: Transfers must be matched on both sides to clear correctly during account reconciliation.
* **Misclassified transfers won’t reconcile**, leaving your books out of balance and making month-end close harder.
