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# How to Refund a Stripe Paid Invoice

If a customer paid an invoice through Stripe and you need to issue a refund, you can do so by creating a Credit Memo and processing the refund through Stripe.

## Steps to Refund a Stripe-Paid Invoice
1. Open the paid invoice you want to refund.
2. Click the 3 dots icon on the right side of the screen and select **Create Credit Memo**.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/capturejpg_zv84jg.jpg)


1. On the Credit Memo page, scroll to the bottom and check the box labeled **Refund via Stripe**.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/download_d3k0ki.png)
2. In the refund amount field:
* Enter a specific amount if you want to issue a partial refund.
* Leave the field blank if you want to refund the full invoice amount.
3. Click **Save & Approve Credit Memo**.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/222_1bg91lt.png)


||| Note: You will only see the Refund via Stripe option if the invoice was paid via Stripe.

1. A confirmation pop-up will appear asking if you want to refund the amount through Stripe. Click **Refund & Credit Memo** to continue.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/untitled-design-59_h63zjr.png =400x436)
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## How to Verify the Refund
To confirm the refund was successfully processed:
1. Open the Credit Memo.
2. Check the Credit Memo status.
The status should display:
* **Refunded, Awaiting Deposit**

![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/untitled-design-60_mpu201.png =683x173)

|| Important Notes

* The Refund via Stripe option only appears for invoices originally paid through Stripe.
* Leaving the refund amount blank will automatically refund the full invoice amount.
* Refunds processed through Stripe may take several business days to appear on the customer’s account depending on their bank or payment provider.