> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.getcount.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Understanding PM, Workspace, and Employee Accounts in COUNT

COUNT uses three account types to separate practice management, business operations, and employee self-service access.

## **Practice Manager (PM) Account**
PM accounts are used by accounting firms and finance teams managing multiple clients or businesses.

PM users can:
* Manage clients and workflows
* Access projects, files, and intake forms
* Collaborate with clients
* Launch and manage workspaces

### **PM Roles**
**Admin**
* Full access to all PM features
* Can invite staff and manage clients
**Manager**
* Can manage projects and workflows
* Cannot add clients or invite staff
**Limited**
* Access only to assigned clients or workspaces

Learn more on how to invite a user to your COUNT Practice Manager: [How to Invite a User to Practice Manager](https://support.getcount.com/en/article/how-to-invite-a-user-to-practice-manager-1ioujt8/)
---

## **Workspace Account**
A Workspace is used for the accounting and financial operations of a single business.

Workspace users can:
* Manage accounting and banking
* Run payroll
* Handle AP/AR
* Access reporting and tax tools

### **Common Workspace Roles**

**Owner/Admin**
* Full workspace access
**Accountant/Bookkeeper**
* Accounting and reporting access
**Payroll Admin**
* Payroll management access
**Limited User**
* Restricted operational access

Learn more on how to invite a user to your COUNT workspace: [How to Invite a Team Member to Your Workspace](https://support.getcount.com/en/article/how-to-invite-a-team-member-to-your-workspace-18b3qx6/)
---

## **Employee Account**
Employee accounts are for payroll self-service only.

Employees can:
* View pay stubs
* Access tax documents
* Review payroll history
* Update personal information (if enabled)
Employees cannot access:
* Accounting data
* Banking information
* PM tools
* Other employee records

Learn more on how to invite an employee to COUNT: [How to add People (Employees or Contractors) and Invite Them to the COUNT Go Mobile App](https://support.getcount.com/en/article/how-to-add-people-employees-or-contractors-and-invite-them-to-the-count-go-mobile-app-p2g2mu/)
---

## **Which Account Should I Use?**

Use a:
* **PM Account** for managing clients and workflows
* **Workspace Account** for accounting and financial operations
* **Employee Account** for payroll self-service access only