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# Understanding Receipts vs Expense Claims in COUNT

COUNT provides two different ways to manage business spending documentation: **Receipts** and **Expense Claims**. While both involve collecting receipt information, they serve different purposes within the platform.

# Receipts

The **Receipts** feature allows users to upload or take photos of receipts directly in COUNT.

COUNT’s AI will then attempt to:
* Read the receipt details
* Match the receipt to incoming bank feed transactions
* Attach the receipt to the corresponding transaction automatically
This helps businesses maintain organized records and supporting documentation for expenses already paid using company funds or company cards.

### Common use case
* Employee uses a company card
* Receipt is uploaded into COUNT
* COUNT matches the receipt to the bank transaction

# Expense Claims

The **Expense Claims** feature includes everything available in Receipts, but also adds an approval workflow for employee spending.
When setting up an employee as an **Expense Claim Reporter**, an admin links a company card to that employee's profile.

Once configured:
* Transactions made on the linked card require the employee to submit a claim
* Employees can attach receipts and provide transaction details
* Managers or admins can approve or deny submitted claims
* Reports can be generated for review and auditing purposes

### Common use case
* Employee uses assigned company card
* Employee submits claim with receipt
* Manager reviews and approves or denies the expense

# What Happens When a Claim Is Denied?

If a transaction is denied, businesses commonly handle this outside the expense workflow by:
* deducting the amount from payroll, or
* requesting repayment from the employee

|| COUNT currently supports payroll-related handling separately through the payroll system.

# Does COUNT support Employee Reimbursements?

At this time, COUNT does **not yet support reimbursement workflows** for employees who paid using their own personal funds.

This means employees currently cannot:
* submit out-of-pocket expenses for reimbursement, or
* request repayment directly through Expense Claims

|| Expense Claims are currently designed around expenses made using linked company cards.