> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.getcount.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Using the Reconcile Transaction Tool in COUNT: A Step-by-Step Guide The Reconcile Transaction modal in COUNT is a powerful tool designed to simplify transaction management, ensuring your financial records remain accurate and aligned with real-world activity. This guide provides an in-depth walkthrough of the modal’s features and various tabs and shows how to use them effectively. --- ## Accessing the Reconcile Transaction Modal 1. Hover over any transaction row on the Transactions page. 2. Click on the category field to open the Reconcile Transaction modal. [![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/e/f/43efea1f2d378400/754efe73-cca0-445a-9c20-562e0a_3n9tpr.png)](https://downloads.intercomcdn.com/i/o/bug4m6gg/1324567304/04081be66a7e3f43bf7e443573ca/Screenshot+2025-01-07+at+3_36_39%E2%80%AFPM.png?expires=1749061800&signature=684cbc5dd58d8bb0f43cb1282b2df09320fcff2e9c4455dc9644f0e66cdd1153&req=dSMlEsx4moJfXfMW1HO4zUCOlOvKFbDcuJ8M%2BRNEZ1C%2FQ8z1aAyONlDZDkRN%0AQOX1fRZ4qB6kz5XQ1eE%3D%0A) The modal dynamically adjusts based on the transaction type and context, with COUNT AI automatically highlighting the most relevant tab using its smart detection capabilities. --- ## Reconcile Transaction Modal Each tab in the modal serves a distinct purpose, helping you reconcile transactions quickly and accurately. Below is a detailed breakdown: ## Categorize ![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/reconcielie-up_j95fwy.png =500x486) * **Purpose:** Classify transactions as income or expense using COUNT’s predefined categories. * **Key Features:** * Search for categories using the search bar. * Create custom categories directly by clicking "Add New Category." * Assign the selected category by clicking "Assign Category." * **Example:** Categorizing interest income as “Income | Earned Interest.” | Pro Tip: Use specific, descriptive category names for better financial insights. ## Transfer ![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/reconcielie-trans_1u29qj9.png =500x490) * **Purpose:** Mark transactions as fund transfers between accounts. * **Key Features:** * Automatically detects probable transfers. * Manually select the destination account if no automatic match is found. * Option to "Auto-create a matching transaction" in the destination account if needed. * **Example:** Logging a $1,000 transfer from Checking to Savings accounts. | Pro Tip: Enable “Auto-create a matching transaction” for smoother transfer tracking. ## Duplicates ![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/duplicate_nz4uxz.png =500x494) * **Purpose:** Identify and resolve duplicate transactions to maintain clean records. * **Key Features:** * Automatically highlights duplicates when detected. * View and compare duplicate entries side by side. * Retain one transaction and delete duplicates to avoid double-counting. * **Example:** Removing duplicates caused by manual entry and bank feed import. | Pro Tip: Regularly check for duplicates to ensure accurate reporting. ## Assign to Bill (for expense transactions) ![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/bill-payment_edhjmd.png =500x411) * **Purpose:** Match expense transactions to unpaid bills for better tracking. * **Key Features:** * View unpaid bills with details like amount, due date, and vendor. * Select multiple bills to match a lump-sum payment. * Assign payments by clicking "Assign Payment to Bill." * **Example:** Splitting a $1,200 payment across two bills of $700 and $500. | Pro Tip: Match transactions promptly to avoid overdue bill tracking. ## Assign to Invoice (for income transactions) ![](https://storage.crisp.chat/users/helpdesk/website/-/4/c/b/1/4cb158bef87e0400/inv-payment_vdq8zi.png =500x407) * **Purpose:** Match income transactions to invoices to mark them as paid. * **Key Features:** * View open invoices with details like customer name, invoice amount, and due date. * Select multiple invoices for a single payment. * Apply payments by clicking "Apply Payment to Invoice." * **Example:** Matching a $3,000 deposit to two invoices of $1,500 each. | Pro Tip: Use the search bar to quickly locate invoices by customer or amount. ## Match to Awaiting Deposit * **Purpose:** Link deposits to undeposited funds for accurate bank reconciliation. * **Key Features:** * View undeposited funds from prior payments or sales. * Select the correct deposit entry to match with the transaction. * Ensure funds are accurately reflected in the final bank account. * **Example:** Matching a $2,500 bank deposit to a $2,500 invoice previously paid using COUNT payments. --- ## Key Features and Automatic Suggestions * **Automatic Tab Selection:** Tabs are highlighted automatically based on transaction patterns (e.g., duplicates, transfers). * **Smart Suggestions:** Probable matches for transfers, invoices, or bills are flagged to streamline the process. * **Manual Overrides:** Easily override AI suggestions to assign categories, accounts, or links as needed. --- ## Working with Multiple Matches #### For transactions that apply to multiple invoices or bills: 1. Select all applicable invoices or bills by checking their boxes. 2. Ensure the total amount matches the transaction before applying the payment. 3. Use this feature to reconcile lump-sum deposits or payments efficiently. --- ## Example Scenarios ### Categorizing Interest Income * **Scenario:** A $4.22 entry appears in your Checking account. 1. Open the modal by clicking the category field. 2. Navigate to the Categorize tab. 3. Select “Income | Earned Interest” from the list. 4. Click "Assign Category" to save. ### Handling a Transfer * **Scenario:** $1,000 debit in Checking matches $1,000 credit in Savings. 1. Open the modal and go to the Transfer tab. 2. Confirm the AI-suggested match or manually select the destination account. 3. (Optional) Check "Auto-create a matching transaction" to add the transfer to the account. 4. Click "Transfer" to finalize. ### Assigning a Payment to Multiple Invoices * **Scenario:** $3,000 deposit linked to two invoices. 1. Open the modal and navigate to the Assign to Invoice tab. 2. Select both invoices (e.g., Invoice #3 for $2,000 and Invoice #2 for $1,000). 3. Click "Apply Payment to Invoice" to mark them as paid. --- ## Frequently Asked Questions ## What happens if no automatic matches are found? You can manually assign the transaction by navigating to the appropriate tab and selecting the relevant category, account, bill, or invoice. ## What does “Auto-create a matching transaction” do? This feature creates a new transaction in the selected account to ensure both accounts are balanced when logging transfers. --- By leveraging the Reconcile Transaction modal and COUNT AI’s intelligent suggestions, you can efficiently manage your financial records with confidence and accuracy.