Articles on: Bills & Expenses

How to Change a Bill from Paid to Unpaid in COUNT

If you’ve assigned the wrong transaction to a bill or need to reverse a payment, COUNT allows you to easily unpay bills by unassigning their transactions. This updates the bill’s status back to Unpaid or Partially Paid, depending on what’s left.

Steps to Unpay a Bill

1. Go to Bills to Pay

From the left sidebar, click Expenses, then select Bills to Pay. This will show a list of all your bills.

2. Select the Bill

Click on the bill you want to unpay or adjust.

3. Open Bill Transactions

On the bill’s page, click the orange View Bill Transactions button in the top right corner.

4. Review Assigned Transactions

A pop-up will appear showing all the transactions currently linked to that bill.

5. Unassign Transactions

Choose one or multiple transactions to unassign.

Once unassigned:

If all transactions are removed, the bill will return to Unpaid status.
If only some are removed, the bill will show as Partially Paid.

Pro Tip: Unassigning transactions doesn’t delete them from COUNT — it simply detaches them from the bill. You can reassign or match those transactions again later if needed.

Updated on: 10/09/2025

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