You can forward invoices directly to your Bills page using a custom forwarding address to quickly pay bills from your team and external vendors.
Forwarding an invoice
Find your custom forwarding address on your Manage Workspace page.
From your email client, use that address in the To field, then attach your invoice and click send.
Individual invoices must be less than 20MB each, and the total attachment size must be less than 35MB.
Invoices should be jpg, .jpeg, .png, .bmp, .tiff, .heic, .pdf
You don’t need to use a specific subject line or body. Any text in the body will be converted to an attachment for review in your COUNT dashboard.
Once received, you can view, edit, or discard the invoice just like any bill you manually upload.
Reviewing flagged and failed invoices
To prevent bad actors from spoofing emails on your approved senders list (and keep your Payments page clear of spam), we make use of Sender Policy Framework (SPF) Records and DomainKeys Identified Mail (DKIM) checks. If you’re already using a custom domain or a major email provider like Google or Office, you most likely make use of these already.
If a forwarded invoice or email doesn’t pass our checks, we’ll alert you on your Bills page with a Failed status, at which point you can choose whether to add the email to your approved senders or discard the invoice.
Changing your forwarding address
You can change your forwarding address anytime from your dashboard. Here’s how:
Go to your Manage Workspace page.
Scroll to the Bill Email input field.
Enter your new email. It can be anything you like, but it will always end in @bills.getcount.com.