How to Match a Bank Transaction to a Payroll (Pay Period) in COUNT

If a payroll withdrawal appears in your bank transactions, you can match it to a processed pay period directly from the transaction. This allows COUNT to clear the related Payroll Clearing account balance.


Before You Start

Make sure:

  • The payroll has already been processed in COUNT.
  • The corresponding payroll withdrawal appears in your bank transactions.
  • You know the pay period and pay date associated with the withdrawal.


Match a Payroll Withdrawal

  1. Go to Banking and choose Transactions.
  2. Find the payroll withdrawal you want to match. In that transaction’s row, click the Category dropdown, then select Match this transaction to open the matching pop-up.




  1. In the Reconcile Transaction window, select Payroll.
  2. COUNT will display processed pay periods that can be matched to the transaction.
  3. Review the available pay periods and select the Pay Period that corresponds to the bank withdrawal.
  4. Click Match Pay Period.

Once matched, COUNT will link the bank withdrawal to the selected payroll and clear the related Payroll Clearing account balance.



What if the Payroll Clearing Account Doesn't Appear in the Category Dropdown?

You don't need to manually select the Payroll Clearing account from the category dropdown.
Instead, select Payroll when reconciling the bank transaction and match it to the applicable processed pay period. COUNT will handle the Payroll Clearing account as part of the payroll matching process.


Troubleshooting


I don't see the pay period I need

Make sure the payroll has already been processed and that you're looking at the correct bank transaction.


The withdrawal amount doesn't match the payroll

Verify that you selected the correct pay period and that the bank withdrawal corresponds to that payroll. If the amounts still don't match, contact COUNT Support before categorizing the transaction manually.


The Payroll Clearing account is active but isn't available as a category

This is expected for payroll transactions that should be matched to a processed payroll. Use the Payroll option in the Reconcile Transaction window instead of manually categorizing the transaction.


For general information about reconciling transactions, see Reconcile Your Books in COUNT.

Updated on: 18/09/2026

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